Travel Trust Payments at WTM London 2026

Start the day right, with peer-to-peer networking. Created from popular demand, these new WTM meet-ups bring groups together to share ideas, build contacts and spark new connections.

Day 1 on wtm Future Stage cuts through the AI noise to ask where value will sit next, who owns the traveller journey and what businesses must rethink to stay visible, trusted and competitive.

The words travel businesses use can date a product before a traveller has even considered it. But this isn't just a branding issue — it's a discoverability crisis. Gen Z travellers aren't Googling "hidden gems" or "authentic experiences".

Today is about understanding the traveller of tomorrow. Expect fresh thinking on changing behaviours, complex identities, next-gen discovery, family travel, luxury and the passions reshaping where and why people travel.

Discover how pioneering payment tech, sustainable infrastructure, and direct distribution innovations are shaping the next decade of international tourism.

An in-depth session exploring how traveller expectations around payment security, trust, instant booking confirmation, and authentic local experiences are redefining destination strategy.

Artificial intelligence is evolving beyond automation into autonomous agents capable of making decisions and executing complex workflows. As the travel industry embraces increasingly connected customer journeys, Agentic AI has the potential to transform how global payments are initiated, managed and optimised.